Not charging from solar
The PV system produces energy but the battery is not being charged from the array.
Common causes
- Battery already at its charge limit for the current mode
- Battery full or reserved for backup
- Export or sell-first mode rules
- Communication fault between solar and battery systems
- Inverter or BMS limiting charge current
Safe checks
- 1Check the battery state of charge and reserve setting in the app.
- 2Confirm the system mode and time-of-use schedule.
- 3Check whether the solar system is reporting production at the same time.
- 4Note any fault or error code shown by either system.
Related error codes
Brands commonly affected
When to call a technician
Call a qualified technician if the device repeats the fault after a manufacturer-approved restart, shows a burning smell, has damaged or discoloured wiring, or if the symptom involves the battery, inverter power stage or any sealed high-voltage component.