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EnergyFaults — error codes and troubleshooting for energy devices
EV ChargersHome Flex
Blinking white LED

ChargePoint

ChargePoint Blinking white LED

Not activated; limited to 16 A

Severity

Informational

Safe to continue?

Temporarily

Technician required?

Usually no

Last verified

September 2026

First safe check

Open the manufacturer app and complete the activation steps for the station.

What does Blinking white LED mean?

A blinking white LED means the station has not been activated through the manufacturer app and is therefore running at the 16 A safety default instead of the higher current the circuit supports. It will charge, but far slower than intended.

Which models use this code?

Verified for

  • ChargePoint — Home Flex

Most likely causes

01

Station not activated after installation

Manufacturer documented

Commissioning was completed physically but the app activation step was never finished.

02

Account or network change

Possible

A change to the account or home network can leave the station in its default state.

Safe checks you can perform

  1. 1

    Complete activation in the app

    Follow the activation flow for the station and confirm the LED stops blinking white.

  2. 2

    Confirm the circuit rating

    Check the breaker rating on the label so the station can be set to the correct maximum current.

These steps stay outside the enclosure. Never open high-voltage equipment, bypass safety devices or work on live wiring.

When to stop troubleshooting

Stop and contact a qualified technician if the fault returns immediately, the device smells burnt, visible wiring damage exists, the enclosure is hot to the touch, or the manufacturer specifies professional service.

Can a reset clear this fault?

Documented reset behaviour: no. Use only the manufacturer-approved restart sequence for this device and never bridge or bypass a safety mechanism to clear a fault.

Related symptoms

Connected but not charging

Related fault codes

Solid blueWaiting to charge; communicatingFlash Memory CRC ErrorMeaning pending official confirmationGround Monitor FaultMeaning pending official confirmationImmediate Ground FaultMeaning pending official confirmationOver CurrentMeaning pending official confirmationRAM Test ErrorMeaning pending official confirmation

Sources

  • ChargePoint Home Flex Troubleshooting

    View
    Manufacturer
    ChargePoint
    Document version
    —
    Section / page
    Activation and default current
    Verified
    September 2026

    A blinking white LED indicates the station is not activated and operates at the 16 A default.

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Disclaimer

EnergyFaults provides informational troubleshooting guidance. Electrical and high-voltage equipment should only be serviced by qualified professionals where required. Always follow the manufacturer documentation for your exact model.