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EnergyFaults — error codes and troubleshooting for energy devices

ChargePoint Error Codes & Faults

Fault and warning codes recorded for ChargePoint devices, with meanings, severity and safe troubleshooting steps.

Popular ChargePoint error codes

Blinking white LEDInformational

ChargePoint · Home Flex

Not activated; limited to 16 A

September 2026View
Flash Memory CRC ErrorModerate

ChargePoint · Home Flex

Meaning pending official confirmation

September 2026View
Ground Monitor FaultModerate

ChargePoint · Home Flex

Meaning pending official confirmation

September 2026View
Immediate Ground FaultModerate

ChargePoint · Home Flex

Meaning pending official confirmation

September 2026View
Over CurrentModerate

ChargePoint · Home Flex

Meaning pending official confirmation

September 2026View
RAM Test ErrorModerate

ChargePoint · Home Flex

Meaning pending official confirmation

September 2026View
Relay Stuck OpenModerate

ChargePoint · Home Flex

Meaning pending official confirmation

September 2026View
Solid blue (over 15 minutes)High

ChargePoint · Home Flex

Soft ground fault detected

September 2026View

Product families

Home Flex9 codes

Common ChargePoint problems

Connected but not chargingRed light on chargerNot charging at all
Browse all symptom guides

All ChargePoint fault codes

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9 codes shown