Not charging at all
The charger does not start a session and shows no progress indicator on the vehicle side.
Common causes
- Dedicated circuit breaker open or tripped
- Charger not activated or not commissioned
- Connector or cable damage
- Vehicle inlet fault
- Internal charger fault
Safe checks
- 1Confirm the charger has power by checking its indicator.
- 2Check the dedicated breaker at the distribution board.
- 3Try the charger with a different vehicle if one is available — this separates vehicle faults from charger faults.
- 4Do not attempt any internal inspection of the charger.
Related error codes
Red flashesHigh
Tesla · Wall Connector
Fault detected; charging halted
September 2026View
3 red blinksModerate
Tesla · Wall Connector
Thermal throttle; current reduced
September 2026View
8 red flashesModerate
Tesla · Wall Connector
Configured current incompatible with vehicle
September 2026View
Solid red LEDHigh
ChargePoint · Home Flex
Fault detected; station will not charge
September 2026View
Solid blue (over 15 minutes)High
ChargePoint · Home Flex
Soft ground fault detected
September 2026View
Red halo (solid)High
Wallbox · Pulsar Plus
General error; charging stopped
September 2026View
Brands commonly affected
When to call a technician
Call a qualified technician if the device repeats the fault after a manufacturer-approved restart, shows a burning smell, has damaged or discoloured wiring, or if the symptom involves the battery, inverter power stage or any sealed high-voltage component.